The Behavior Concerns Advice Line is available to address questions or concerns about the behavior of someone in our university community. Are you worried about a student in your class, bothered that your roommate has been acting differently, or concerned about the behavior of a co-worker? If so, call the Behavior Concerns Advice Line at 512-232-5050 or submit your behavior concerns online.
Cases that present an immediate threat to self, others, or property should be considered an emergency and should be directed to The University of Texas Police Department (UTPD) by calling 911.
Share behavior concerns by phone or online
- Trained staff are available 24 hours a day to help callers explore available options and strategies.
- All callers can remain anonymous.
- Confidentiality will be maintained as much as possible, however the university may be required to release some information to appropriate parties.
- Trained staff will respond by the next business day (Monday-Friday 8 a.m. to 5 p.m.), to explore available options and strategies for behavior concerns and facilitate support services.
- Confidentiality will be maintained as much as possible, however we may be required to release some information to appropriate parties.
Share Behavior Concerns Online
Frequently Asked Questions
- What is the Behavior Concerns Advice Line?
- What are behavior concerns?
- Why should I call the Behavior Concerns Advice Line?
- How do I contact the Behavior Concerns Advice Line?
- Is it possible to remain anonymous?
- Will my conversation be confidential?
What is the Behavior Concerns Advice Line?
The Behavior Concerns Advice Line is a service that provides anyone the opportunity to discuss their concerns about a UT faculty, staff, or student’s behavior. This service is a partnership among the Dean of Students, the Counseling and Mental Health Center (CMHC), Heatlhpoint and The University of Texas Police Department (UTPD). Call the line at 512-232-5050 or share your concerns using the online submission form.
Trained staff help callers explore available options and strategies. They also offer guidance and resource referrals to address each situation. Depending on the circumstances, callers may be referred to resources including but not limited to Student Emergency Services in the Office of the Dean of Students, the Counseling and Mental Health Center, and/or Healthpoint.
What are behavior concerns?
Examples of situations in which faculty, students or staff may need advice include, but are not limited to:
- A faculty member may come across an essay containing comments that suggest a student is experiencing serious emotional issues.
- A student may be concerned that she has not seen or heard from her roommate in over a week during a busy time in the semester.
- A staff member may be unsure of the appropriate protocol after hearing rumors about potentially volatile comments made by another employee.
- Students may notice that their teaching assistant’s behavior is unpredictable — sometimes the TA does not show up for class, is perhaps not making much sense during lectures, or the TA seems to have stopped caring about his appearance. Students in the class are concerned about the TA and they don’t want him to lose his job.
- A student may appear to be distressed in class and her behavior is somewhat out of the ordinary.
- A student in a study group may not be acting like himself.
- A staff member notices that a co-worker has been yelling at people and seems angry all the time.
Why should I call the Behavior Concerns Advice Line?
An important way for our community to feel connected is to create opportunities for caring and concern. The Behavior Concerns Advice Line provides a central resource to anyone who is concerned about someone UT affiliated and may not be sure about how best to help them. By calling the advice line, or submitting information online, campus and community support networks may be accessed; optimizing the chance that people will get needed assistance. Contact the Behavior Concerns Advice Line if you are concerned about someone and want to help.
How do I contact the Behavior Concerns Advice Line?
You can call BCAL by dialing 512-232-5050. You’ll be connected to trained staff 24 hours a day, 7 days a week, 365 days a year. During high traffic times or after-hours, you will be connected with a third-party to address the immediate concerns. University staff will follow up as soon as possible or next business day depending on the level of concern.
Any faculty, staff or student can also share their behavior concerns using the online form. Forms are processed during normal business hours, Monday to Friday 8 a.m. to 5 p.m. If the form is submitted after hours, it will not be addressed until the following business day.
Is it possible to remain anonymous?
You can choose to remain anonymous when calling or submitting an online form. We will, to the extent possible, respect the wishes of callers concerning their anonymity, but there may be situations where the identity of a caller will need to be disclosed or will become apparent because of the actions taken to address the situation.
Will my conversation be confidential?
We will, to the extent permitted by law, maintain the confidentiality of the conversation except as needed to make referrals or follow up on the subject discussed. In some instances, we may be required to release information in response to a court order, subpoena, or open records request.